Shipping & Return Policy

Shipping Policy

1. Order Processing

All orders placed with Triton Global Inc. are processed within 2 business days (excluding weekends and holidays). Orders received after 2 PM PST will be considered placed on the next business day.

2. Shipping Methods and Costs

We offer the following shipping methods:

Standard Shipping: Estimated delivery within 5 to 7 business days.
Express Shipping: Estimated delivery within 4 business days.

Shipping costs are calculated based on the total weight of the order and the selected shipping method. The exact shipping cost will be displayed during the checkout process.

3. Order Tracking

Once your order has been shipped, a shipping confirmation email will be sent to you, including a tracking number. You can use this tracking number to monitor the status and location of your package on the carrier's website.

4. International Shipping

We currently offer international shipping to select countries. Please note that international shipping costs and delivery times may vary based on the destination and shipping method chosen.

5. Customs and Duties

For international orders, customers are responsible for any customs duties, taxes, or fees that may be incurred. Triton Global Inc. is not responsible for delays due to customs processing.

6. Undeliverable Packages

If a package is undeliverable and returned to us, we will attempt to contact you for an updated shipping address. Additional shipping charges may apply for re-shipment.

7. Shipping Delays

While we strive to ensure timely delivery, please note that shipping times are estimates and may be subject to delays, especially during peak seasons, holidays, or unforeseen circumstances beyond our control.

8. Shipping Restrictions

We do not ship to P.O. boxes or APO/FPO addresses. Additionally, some products may have shipping restrictions based on local laws and regulations.

9. Contact Us

If you have any questions or concerns regarding your order, shipping, or delivery, please contact our Customer Service team at tritonglobalinc2000@gmail.com or call +1 909-376-2678.

Thank you for choosing us!

Return and Refund Policy

Thank you for shopping at Triton Global Inc. We value your satisfaction and want to make sure your experience with us is exceptional. Please read our Return & Refund Policy carefully.

1. Returns

1.1 Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. It must also be accompanied by the original proof of purchase.

1.2 Time Frame: You have 30 days from the date of receipt to initiate a return.

2. Refunds

2.1 Approval Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to the original method of payment.

2.2 Refund Time: Refunds may take 5 business days to be processed, depending on your payment provider. Please note that original shipping charges are non-refundable.

3. Exchanges

We currently do not offer exchanges. If you wish to replace an item, please follow the return process, and then place a new order.

4. Return Shipping

Customers are responsible for return shipping costs. We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of your item.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact our Customer Service team within 7 days of receiving the product. We will provide instructions on how to proceed.

6. Contact Us

If you have any questions or concerns about our Return & Refund Policy, please contact our Customer Service team at tritonglobalinc2000@gmail.com or call +1 909-376-2678.

7. Policy Changes

Triton Global Inc. reserves the right to update or modify this Return & Refund Policy at any time. Any changes will be effective immediately upon posting on our website.

Thank you for shopping with us. We appreciate your business!